Digitization of a parking lot that transforms the hospitality
- The presented case study examines NaviParking’s deployment of NaviPay and NaviParking Manager at Hampton by Hilton Mokotów.
- The customer – i.e. administrators of the Hampton by Hilton Mokotów parking lot – struggled with deficiency of control over the use of parking spaces. For this reason they wished to prevent revenue leakage and additionally improve the overall satisfaction of their clients. Another goal was to improve the service of parking processes for the hotel’s reception.
- To address these problems NaviParking provided the hotel with NaviPay and NaviParking Manager (two digital solutions: for drivers and parking lot’s administrators). The deployed hardware consists of IoT (Internet of Things) devices.
- To maximize the revenue and improve client experience by making reservations and buying subscriptions at the Hampton by Hilton parking lot, the facility was added to the website cyfrowyparking.pl.
- The NaviPay and NaviParking Manager parking solutions proved effective in optimizing parking processes.