Payments

Customer data is secured using the best encryption algorithms that guarantee its safety. We do not share customer data with third parties. Payment security is guaranteed by our payment integrator: Przelewy24 with PCI DSS standard.

Responsibility for the processed personal data used in the Application rests solely with NaviParking Poland, which acts as the data controller. NaviParking Poland promises customers of the Application that the processing of personal data within the Application is lawful and that the processing and protection of personal data will comply with EU directives and standards, including the GDPR (General Data Protection Regulation).

This option is available in the "My Profile" tab under "Other methods".

In this case, we suggest purchasing a reservation or subscription through the digitalparking.city portal or using a traditional payment method on-site at the ticket office or another method recommended by the car park regulations. Information on alternative payment methods is available in the description of the car park or via the contact form.

Please use the password reminder mechanism available on the login screen. Once you have entered the email address with which you have created your account in the application, an email will be sent with the option of resetting your password. If the email is not in your mailbox, please be patient: the email should arrive within 5 minutes of selecting the reset option. If this does not happen, please contact us via the form or directly at [email protected].

Please check the balance of your account or if your credit card details are correct (if selected). Responsibility for the payment process lies with Przelewy24.

The price list for parking is dependent on the facility owner. The hourly rate is usually charged from the moment you enter the car park or after the first ten minutes of parking.

You proceed to payment after completing the reservation/subscription form.

After finishing the parking stay, select the "Pay" option at the bottom of the screen. If the default payment card is selected, this will be used for payment. If you wish to change the payment method, a screen will appear with options offered by Przelewy24.